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Primary service · Ongoing support

Your HR expert at the end of the phone. Without the full time HR hire.

Ongoing access to one experienced HR professional who knows your organisation and your managers.

This is for you if…

  • People questions keep landing on your desk
  • HR sits with an owner, MD, FD or ops lead
  • You'd rather ask early than clean up later
Talk to Kristy

The problem with reactive advice

Helplines often mean different advisers, lost context and having to explain your business from scratch.

What it covers

The everyday HR work, handled properly.

Everyday HR

Day-to-day advice, probation, statutory entitlements, working time and absence.

  • Ongoing HR advice and guidance
  • Probationary periods
  • Statutory employment entitlements
  • Sickness absence, short and long term
  • Working time requirements
  • Employment law updates

Employee relations

Disciplinary and grievance guidance, difficult conversations, sensitive matters.

  • Disciplinary processes
  • Grievances
  • Capability and performance
  • Difficult employee situations
  • Protected conversations
  • Settlement agreement support

Policies & documents

Contracts, policies, handbooks and letters that fit how you work.

  • Contracts of employment
  • HR policies and handbooks
  • HR letters and templates
  • Employment law compliance

Change & endings

Guidance through restructures, exits and transfers as they arise.

  • Redundancy guidance
  • Restructuring
  • TUPE
  • Employment termination

The proposition is simple: an experienced HR professional who already knows your organisation. Substantial hands-on work, such as investigations, redundancy or TUPE programmes, larger projects and employee-facing meetings, is scoped and agreed separately.

How it works

Straightforward from the first conversation.

  1. 01

    A conversation

    Your organisation, your people, what's causing you work.

  2. 02

    A clear proposal

    What's included and what would be scoped separately, in writing.

  3. 03

    Ongoing support

    Ask as things come up. We review as you change.

Kristy West, Founder of Alika & Co

Founder-led

Judgement, not a document library

Chartered MCIPD, a Master's in Personnel & Development, 20+ years across private, public and charitable organisations.

  • 20+ years in HR
  • Chartered MCIPD
  • Qualified workplace mediator
  • Private, public & charity sectors

Client Testimonials

What clients say

Real feedback from the organisations and people Kristy has supported.

“Alika&Co. provided excellent HR support during a difficult employee matter. Professional, kind, and knowledgeable.”

Sarah J

Google review

“A reliable partner for our small business. Their HR guidance has been invaluable.”

Mark L

Google review

“Responsive, responsible, and truly beside you every step of the way. Highly recommended.”

Emma W

Google review

FAQs

Retained HR support: your questions

Let's talk about ongoing support

Tell me what keeps landing on your desk. If a retainer isn't right, I'll say so.

Or email kristy@alikahr.co.uk